At Botknight Intelligence, we respect your privacy and are committed to safeguarding it. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website and products. We are committed to protecting your personal information and ensuring that your privacy is respected. By using our services, you consent to the practices outlined in this policy.
We collect personal information that you provide when registering for an account, using our services, or communicating with us. This may include your name, email address, contact information, and any other details necessary to improve your experience or provide our services. The personal data we collect helps us to create a personalized user experience, ensure the proper functioning of our services, and to resolve any inquiries or issues you may have in an efficient manner. We may also collect demographic information such as location and preferences to tailor our services to your needs. In some cases, we may collect non-personal information about your use of our platform, such as device information, browser type, or IP address, to analyze trends and improve our services.
The information we collect is used to enhance and personalize your experience, process requests, provide support, send important updates, and deliver tailored marketing content (with your consent). We use the data to communicate with you regarding your account and our services, including important notifications, product updates, and any issues that may arise. In addition, we may use your information to improve the functionality of our platform, resolve technical issues, and provide you with more relevant content and advertisements based on your preferences. This may include providing you with promotions, offers, and services that align with your interests. We will only send marketing content to you if you have opted in to receive such communications, and you may choose to opt out at any time.
We do not sell your personal information. We may share it with trusted third-party service providers who assist us with the operation of our platform, such as hosting or analytics services, under strict confidentiality agreements. These third parties may only use the information for the purposes of fulfilling their contractual obligations to us and are prohibited from using your information for their own marketing or promotional purposes. Information may also be shared when required by law, such as in response to a subpoena, court order, or other legal process, or if necessary to protect our rights or the rights of others. We may also share information to detect, prevent, or address fraud, security, or technical issues. We do not engage in the sale or rental of your personal data to third parties for their own marketing purposes.
We take reasonable measures to ensure your data is protected, including encrypting sensitive information and securing access controls. We have implemented physical, technical, and administrative safeguards to protect the security and confidentiality of your personal information. This includes secure storage practices, encryption protocols, and restricted access to authorized personnel only. However, despite these efforts, no method of transmission over the internet or electronic storage can guarantee complete security, and we cannot ensure the absolute safety of your personal information. We continuously monitor and evaluate our security systems to ensure that your data is as safe as possible. If you suspect any unauthorized access to your account or personal data, we encourage you to contact us immediately.
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. Cookies are small text files stored on your device that allow us to recognize your preferences and activities when you visit our website or use our services. These cookies help us personalize your experience and deliver content more relevant to you. We also use cookies for tracking purposes, such as analyzing traffic on our site and optimizing the performance of our platform. You can manage cookie preferences through your browser settings, where you can choose to block or delete cookies. Please note that some features of our services may not function properly if cookies are disabled.
We may update this Privacy Policy from time to time. When significant changes are made, we will notify you via email or a website notice to ensure that you are aware of the changes. We will clearly highlight the date of the last update at the top of the policy. Continued use of our services after such changes are made signifies your acceptance of the updated terms. We recommend that you periodically review this policy to stay informed of how we are protecting your data and how any changes may affect your rights.
If you have any questions about this Privacy Policy or the handling of your personal information, please contact us at support@botknightintelligence.com. We are committed to resolving any concerns you may have and addressing any inquiries about your data. We welcome your feedback and are here to assist you in understanding your rights and the steps we take to protect your privacy.
Third parties whose products or services are accessible or advertised through the Services, including social media services, may also use cookies or similar tools. These third parties may collect and use information about your use of our platform, and they may use this data to personalize your experience with their services. We encourage you to review the privacy policies of any third-party services you interact with to understand their data collection practices. We do not control the practices of such third parties and cannot be held responsible for how they handle your personal information. Each third-party service provider is responsible for its own privacy practices, and you should consult their respective policies for further information.
We may disclose personal information that we collect or you provide in the following ways:
To use certain of our Services, such as making reservations or completing purchases, we may require credit or debit card account information. This payment information is processed securely by third-party payment processors. By submitting your payment information, you consent to the sharing of this data with third-party service providers, such as payment processors and transaction facilitators, who help us manage payments and transactions in a secure manner. We are committed to ensuring that your payment data is processed securely and with the highest level of protection.
We may use third-party web analytics services such as Google Analytics to understand how users interact with our platform and to improve our services. These analytics services use cookies and other tracking technologies to collect information about your usage, such as the pages you visit, the time spent on our site, and other activity. This data is aggregated and used to improve the functionality and performance of our platform. Additionally, we may use this data for tailored advertising purposes to provide you with more relevant ads based on your interests and behavior. You can opt-out of targeted advertising by managing your settings in your browser or by using opt-out tools provided by third-party services.