Cancellation & Refund Policy

1. Important Notice

By purchasing or using any of our software applications, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy, as well as the individual Terms and Conditions of the specific product you are using.

2. No Refunds After Purchase

All purchases made through Botknight Intelligence are final. Due to the digital nature of our products and the immediate access users receive upon payment, we do not offer refunds once a purchase has been completed. If you have completed a payment and gained access to any of our services or applications, you are not eligible for a refund.

This policy is in place to prevent abuse and to ensure the fairness of our business operations. Access to our digital platforms is typically granted immediately after purchase, and therefore, the service is considered consumed upon payment.

3. Conditional Refunds (If Eligible)

In rare and exceptional cases, refunds may be considered — but only if very specific eligibility conditions are met. These conditions vary by product and service, and are clearly defined in the respective Terms & Conditions of the software you purchased.

For example, if you are using BoostMyReferral, your eligibility for a refund depends on usage history, technical functionality, and specific conditions mentioned within BoostMyReferral’s Terms & Conditions. Each product under Botknight Intelligence may have unique rules related to refund eligibility.

Please note: We do not offer refunds for reasons such as change of mind, misunderstanding of product features, or lack of usage after payment. Refunds will only be processed if the request aligns with a clear violation of service delivery as defined in the product’s documentation.

4. Our Evaluation Process

If you believe you are eligible for a refund, you may submit a request by emailing us at support@botknightintelligence.com. Upon receiving your request, our internal team will review your case. We will examine:

• Your purchase history
• The amount and nature of usage on your account
• Whether technical issues have occurred (with supporting evidence)
• Whether the issue aligns with refund conditions listed in the respective product’s Terms & Conditions

Botknight Intelligence reserves the full right to approve or deny any refund request at its sole discretion. Our decision is final and cannot be appealed.

5. When Refunds Are Not Applicable

Refunds will not be provided under any of the following conditions:

• The request is made after the product has been successfully accessed or used
• The request is submitted after 7 days from the date of payment
• The issue is related to change of mind or buyer’s remorse
• The product was purchased without reading its features or usage limitations
• The user violated our Terms of Service or misused the platform

6. Processing Time (If Approved)

If your refund request is approved (after our internal eligibility check), it will be processed within 5–8 business days. Refunds will be issued to the same payment method used for the original transaction. You will be notified via email once the refund is initiated.

7. Recommendations Before Purchase

We strongly encourage all users to read the respective product documentation and terms thoroughly before making a purchase. If you have questions about the product, contact our support team at support@botknightintelligence.com before completing your transaction. We will be happy to provide clarity and help you make an informed decision.

8. Final Disclaimer

By purchasing any software or service from Botknight Intelligence, you agree to this Cancellation & Refund Policy. We are committed to maintaining transparency and fairness in our policies, while also protecting the integrity of our digital products and services.